One year on: cleaning our way through a pandemic

One year on: cleaning our way through a pandemic

67,742 litres of sanitiser, 300,000 disposable gloves & over 280 workplace deepcleans: The story of Lightowler's pandemic experience

It’s been 12 months since the outbreak of covid-19 and cleaning companies up and down the UK are still operating at max capacity, ensuring that key workers have safe and hygienic offices, factories, schools and medical facilities in which to operate.

At Lightowler, we have been operating for over 160 years but a global pandemic presented a unique new set of challenges the team had never experienced.

Vicky Roberts, commercial director at Lightowler said: “It seems such a long time ago since we first heard the whispers of the mysterious covid-19 and in late February 2020, we started to realise it was going to affect our business - and our customers’ businesses.

“Our customers started to reach out, asking us to provide additional cleaning services for the safety of their staff - predominantly the sanitisation of touchpoints, along with bucketfuls of hand sanitisers and masks.

“We recognised that we needed an efficient and effective system of sanitising premises. Many of our customers are in the essential worker category, so it was important to continue to keep their businesses operational and their staff safe. With research undertaken and orders placed, our new “Electrostatic Sanitisation Equipment” arrived from the US just in time before the March lockdown.

“We set to work offering this service to our customers and have found many new ones along the way. To say this service has gone down well is an understatement. We’ve been able to do our part by helping to keep factories going, medicines being made, essential business operating, footballs kicking, council vehicles running and builders building.

“I also have to give absolute praise to our workforce, many of them have gone above and beyond to keep our customers premises extra clean. They have worked extra hours, changed their shift patters and generally been absolutely amazing. Also praise goes to our office staff and managers who worked many a weekend and late night to keep us fully operational.”

12 months in numbers:

  • 67,742 litres of sanitiser
  • 300,000 disposable gloves
  • Over 280 deep cleans
  • 784 electrostatic sanitisations
  • 14,000 masks
  • 72 floors stripped and sealed

Taking care of business since 1850. Get in touch to see how we can help - the Lightowler way! Call 01482 308519 or email

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  • “Lightowler have shown nothing but a cost effective and efficient approach to our commercial cleaning needs. Cutting our contract cleaning costs by nearly a quarter. The dedication and keenness to making sure we are happy, has been enlightening. I have no hesitation in recommending them as a company.”

    Sargent Electrical Services Ltd

  • “Lightowler has been a great source of support to Paymentsense. All work is completed to a high standard. They are friendly, reliable, and do all that is asked of them. Since joining the company, and working closely with Lightowler, I am very happy with the cleaning service and the staff servicing our two sites in the city centre. I have no hesitation in recommending Lightowler and their contract cleaning services.”


  • “Our event was a big success thank you…… thank you to all the team in getting the site spotless for our guests – I have been very impressed with the service i've had. Nothing has been too much trouble even at short notice and it is greatly appreciated. Great result of what your cleaning team helped us to achieve.”

    Stuncroft Retail

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